Support Overview

Banner Support Services

 

SDK Systems provide free, pre and post sales technical support to all our customers.
A dedicated team of highly trained engineers are available from 8:30am to 5:00pm, GMT, Sunday to Friday.

Should one of our products appear defective, it will be worth spending a few minutes checking the technical information supplied with the product, such as for example configuration jumper settings or drivers as appropriate. If you require further support, please contact our Support Team by using our email contact or by telephone or fax.

In the event that you have a defective product please bear in mind that we operate an RMA (Returns Material Authorization) under our ISO9001 quality management system. In order to ensure that your return is processed in a speedy and effective manner please refers to the following points.